Department Senior, Wroxham Garden Centre

Department Senior

Job reference GCDS23
Contract Permanent
Hours 37.5 hours per week
5 days out of 7

Role Overview

Are you passionate about gardening and providing exceptional customer service? We are looking for a dedicated and knowledgeable Department Senior to lead our Garden Centre team in Hoveton.

As Department Senior, you will work as part of the leadership team to improve the commercial performance of the garden centre and to coach and support your team to deliver exceptional customer service and excellent store standards to maximise sales and profitability. Core duties include:

  • Delivering standards set by the leadership team to ensure your customers receive the best possible shopping experience.
  • Ensuring compliance with the H&S requirements for the store.
  • Assisting the leadership team with sales performance and planning, to improve sales.

The ideal candidate will have the following:

  • Excellent horticultural knowledge including caring for and maintaining plants along with knowledge of tools and sundries.
  • Retail & customer service experience at a leadership level.
  • Organisational and admin skills.
  • Be proficient in using computers.
  • A desire to progress within the business.

If you’re a talented retail leader who wants to deliver excellence for customers and inspire our team, then come and join a thriving family business, steeped in history, with forward thinking values that support its employees, the local community & the environment.

What Roys can offer you

  • Salary of £23,595 per year
  • Pension Scheme
  • Generous Staff Discount
  • Discretionary Annual Bonus
  • Free Staff Parking
  • Ongoing training & development and progression opportunities
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