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Coronavirus Safety Measures
How We're Making Your Visit To Highway Safer For Everyone
Here at Highway the safety of our staff and customers is of paramount importance, so we've put in place a number of things to help make each customer's visit to our store safer for everyone. We've introduced a number of measures, as well as signage & fittings to help make our measures clear and assist you in keeping your 2m social distance from other customers and staff. Unfortunately some of these measures may be inconvenient, but we will appreciate your patience and collaboration in making this work for the safety of everyone.
What we've done
- Entrances/exits are being limited to one way use and we've introduced a one way system in some areas of the store
- Added markings to the floor and signage around the site to help maintain 2m social distancing
- Limiting the number of people in each building or area of the store
- Segregating used trolleys and sanitising them before they can be re-used
- Added sanitising stations near high touch areas
- Increased our limits on contactless card (to £45) and phone (£100) payments
- Added protective screens and distancing measures at tills
- Our café & restaurant are closed until Government guidance indicates it is safe for them to re-open
- The Edinburgh Woollen Mill is closed until the 1st June at the earliest
We would like to remind you of the following to keep all customers and staff safe whilst shopping
- Be aware of customers & staff around you, keeping social distance at all times
- We are limiting the number of customers in each building to ensure social distancing is possible. This may mean a short wait in a queue
- Use entrances and exits only as signposted
- Use contactless (now £45 limit), phone (now £100 limit) or card payment rather than cash wherever possible
- If you have any feedback or concerns please speak to a member of the management team
Thank You