Career Opportunities

Passionate about retailing, driven by success, want a company that will help you achieve your full potential? Then come and join our team at Roys (Wroxham) Ltd.

We are a family business, with over 110 years in the retail trade Members of the Roy family sit on the board & work in the business, ensuring we preserve the traditional values of a family owned business at the same time as overseeing the constant changes which are necessary to ensure the ongoing success of our business in the twenty first century.

Our aim is to give our customers the best possible shopping experience, with our value for money goods offered in a friendly shopping environment. Our staff work hard to achieve that aim, whether it is in “the front line” as a sales assistant or “behind the scenes” in a more administrative capacity. Our managers work for us because they know their ideas can make a difference to us achieving that aim.

 

Applying

If you are interested in applying for any of the positions listed please send a completed copy of the application form relevant to your desired position to careers@roys.co.uk. You may also include a covering letter and/or CV if you wish. Please note: You will need to open the application form in adobe reader in order to fill it in, in some browsers you may need to right click and select "save target as" so it doesn't open in your browser. You may also need to install the latest version of Adobe reader in order to do fill in the application form on your device.

Alternatively you may print the application form to fill in by hand and post to:

Personnel Department, Roys (Wroxham) LTD, Wroxham, NR12 8DB.

For information on any sales assistant & other shop floor positions not listed below please contact the store you are interested in working at directly. Contact details for each store can be found on our store finder.

Career Vacancies

  • Wroxham - Head of Finance

    Head of Finance

     

    Current vacancy locations & departments

    Wroxham Head Office

     

    Role Overview

    Hours - Full time.

    Reporting to the Managing Director, the objective of this role is to manage the Accounts, Merchandising, Payroll and Cash Office Teams to record the financial transactions of the Company, maintain all financial records, prepare financial and management reports within the required timescales and prepare business plans to enable the business to meet its objectives.

    Responsibilities include:

    • Ensuring periodic management accounts are prepared and issued in accordance to deadlines including commentary on results
    • Preparing the Group and subsidiary annual statutory accounts
    • Ensuring Government & Buying Group returns are prepared and submitted
    • Managing periodic payroll for 800+ employees
    • Managing the Group’s banking relationships ensuring that cash, treasury and forex requirements are able to be met
    • Managing the Groups relationships with Auditors and taxation advisers ensuring the annual audit and tax returns are efficiently completed
    • Ensuring V.A.T and Corporation Tax returns are prepared, submitted and paid within deadlines for Group companies
    • Managing energy procurement and waste, ensuring all statutory returns are submitted
    • Liaison with Insurance Brokers and managing claims process
    • Ensuring the Fixed Asset register is maintained and controlling capital projects
    • Carrying out adhoc tasks of an accounting, operational or planning nature that may be requested from time to time

     

    The successful candidate will be an ACA qualified accountant with at least two years PQE in a busy commercial role, have excellent analytical and communication skills and the ability to organise a large team to meet strict accounting deadlines.

    Benefits include - A competitive salary, company car, pension, private medical insurance and a generous staff discount.

     

    Applying

    Closing date for applications - Friday 22nd September 2017
    (Roys reserves the right to remove the vacancy earlier at our discretion)

    To apply please complete this application form and email it to careers@roys.co.uk. You may also include a covering letter and/or CV if you wish. Please note: You will need to open the application form in adobe reader in order to fill it in, in some browsers you may need to right click and select "save target as" so it doesn't open in your browser. You may need to install the latest version of Adobe reader in order to do fill in the application form on your device.

    Alternatively you may print the application form to fill in by hand and post to:

    Personnel Department, Roys (Wroxham) LTD, Wroxham, NR12 8DB.

    DOWNLOAND APPLICATION FORM

  • Wroxham - Deputy Store Manager

    Deputy Store Manager

     

    Location & department(s)

    Wroxham - Department Store

     

    Role Overview

    Hours - Full time (39 hours / week), 5 days out of 7.

    As a Deputy Store Manager you will assist the management team to improve the commercial performance of the store.

    Leading by example, you will motivate and develop the store team to provide the best shopping experience for our customers.

    To be successful you should have worked in a similar fast paced retail environment either at Department Manager or Deputy Manager level, possess good leadership skills and the desire to achieve targets through effective performance management of your team. 

    We offer a competetive salary with benefits including contributory pension scheme, life assurance, private medical cover and generous staff discount.

     

     

    Applying

    To apply please complete this application form and email it to careers@roys.co.uk. You may also include a covering letter and/or CV if you wish. Please note: You will need to open the application form in adobe reader in order to fill it in, in some browsers you may need to right click and select "save target as" so it doesn't open in your browser. You may need to install the latest version of Adobe reader in order to do fill in the application form on your device.

    Alternatively you may print the application form to fill in by hand and post to:

    Personnel Department, Roys (Wroxham) LTD, Wroxham, NR12 8DB.

    DOWNLOAND APPLICATION FORM

  • Wroxham - E-Commerce Administrator

    E-Commerce Administrator

    Current vacancy locations & departments

    Wroxham Head Office

     

    Role Overview

    Hours - Full time (37.5 hours / week), Monday - Friday.

    Reporting directly to the Head of Buying Support the objective of this role is to work with the team to develop and enhance the e-commerce area of our business. You will have the responsibility of listing & de-listing products onto the Amazon, Ebay and Roys’ websites in accordance with our ecommerce strategy, using Company systems to monitor stock levels, you will ensure orders can be fulfilled and customer order delivery targets met.

    The successful candidate will handle customer service enquiries, product returns and complaints, as well as customer feedback, either via e-mail or through our website telephone hotline. You will also be expected to monitor and support the sales order pick and pack roles at our central distribution centre and Wroxham stores.

    Excellent communication skills, both written and verbal, are essential, as well as good keyboard and computer skills. An understanding of how the internet works, including use of search engines, is expected as well as proficient use of Microsoft Excel. A working knowledge of Microsoft Word and Outlook is also desirable. You must also be able to show good attention to detail and have the ability to work on your own initiative.

     

    Applying

    Closing date for applications - Wednesday 23rd August 2017

    To apply please complete this application form and email it to careers@roys.co.uk. You may also include a covering letter and/or CV if you wish. Please note: You will need to open the application form in adobe reader in order to fill it in, in some browsers you may need to right click and select "save target as" so it doesn't open in your browser. You may need to install the latest version of Adobe reader in order to do fill in the application form on your device.

    Alternatively you may print the application form to fill in by hand and post to:

    Personnel Department, Roys (Wroxham) LTD, Wroxham, NR12 8DB.

    DOWNLOAND APPLICATION FORM

  • Wroxham - Assistant Store Manager

    Assistant Store Manager

     

    Location & department(s)

    Wroxham - Toys, Children's World & Gardening

     

    Role Overview

    Hours - Full time (39 hours / week), 5 days out of 7.

    As an Assistant Store Manager you will assist the management team to improve the commercial performance of the store.

    Leading by example, you will help to motivate and develop the store team to provide the best shopping experience for our customers.

    The successful candidate will be self-motivated and an enthusiastic team player with proven man management skills. You should be a good communicator and ideally have worked at supervisory or management level within a similar retail environment. You need the desire to achieve targets through the effective performance management of your team and be able to drive your own development ready to progress through to the next level.

     

    Applying

    To apply please complete this application form and email it to careers@roys.co.uk. You may also include a covering letter and/or CV if you wish. Please note: You will need to open the application form in adobe reader in order to fill it in, in some browsers you may need to right click and select "save target as" so it doesn't open in your browser. You may need to install the latest version of Adobe reader in order to do fill in the application form on your device.

    Alternatively you may print the application form to fill in by hand and post to:

    Personnel Department, Roys (Wroxham) LTD, Wroxham, NR12 8DB.

    DOWNLOAND APPLICATION FORM

  • Magdalen Street, Norwich - Post Office Assistant

    Post Office Assistant 

    Current vacancy locations & departments

    Magdalen Street Post Office

     

    Role Overview

    Hours - Part time (21 hours / week), Tuesdays & Thursdays 9am - 6pm and Saturdays 1pm - 6pm. Flexibility with days and hours of work will be required to cover holidays or sickness.

    Working within a small team, the successful candidate will ideally have experience of working within a busy post office. The duties will include all aspects of postal services in accordance with Royal Mail regulations. You will have excellent customer service skills and have the ability to promote post office products to our customers.

    Please be advised that you will have to agree to be put through a vetting process for this position.

     

    Applying

    To apply please complete this application form and email it to careers@roys.co.uk. You may also include a covering letter and/or CV if you wish. Please note: You will need to open the application form in adobe reader in order to fill it in, in some browsers you may need to right click and select "save target as" so it doesn't open in your browser. You may need to install the latest version of Adobe reader in order to do fill in the application form on your device.

    Alternatively you may print the application form to fill in by hand and post to:

    Personnel Department, Roys (Wroxham) LTD, Wroxham, NR12 8DB.

    DOWNLOAND APPLICATION FORM

  • Various Locations - Team Leader

    Team leader

     

    Current vacancy locations & departments

    Wroxham Department Store - Ladies Fashions

    Hours - Full time (39 hours / week), 5 days out of 7.

     

    Wroxham Department Store - Menswear & Footwear

    Hours - Full time (39 hours / week), 5 days out of 7.

     

    North Walsham - Hardgoods

    Hours - Full time (39 hours / week), 5 days out of 7.

     

    Magdalen Street - Grocery

    Hours - Full time (39 hours / week), 5 days out of 7.

     

    Magdalen Street - Fashions

    Hours - Full time (39 hours / week), 5 days out of 7.

     

    Role Overview

    Pay Rate - £8.50 per hour.

    The objective of the role is to lead your team to deliver exceptional customer service and departmental standards to maximise sales and profitability.

    As a Team Leader you will work as part of the management team and be responsible for :

    • Leading by example, motivating and developing your team to reach their full potential.
    • Supervising your team to achieve set performance targets for the department to provide the best possible shopping experience for our customers.
    • Working at all times within the guidelines of the company'’s policies and procedures

    To be successful you should have:

    • You should have previously enjoyed working in a similar retail environment supervising a small team.
    • Have the passion to deliver the highest standards of customer service.
    • Have a positive ‘can do’ approach along with the enthusiasm and determination, that with training, could take you to the top.

     

    Applying

    To apply please complete this application form and email it to careers@roys.co.uk. You may also include a covering letter and/or CV if you wish. Please note: You will need to open the application form in adobe reader in order to fill it in, in some browsers you may need to right click and select "save target as" so it doesn't open in your browser. You may need to install the latest version of Adobe reader in order to do fill in the application form on your device.

    Alternatively you may print the application form to fill in by hand and post to:

    Personnel Department, Roys (Wroxham) LTD, Wroxham, NR12 8DB.

    DOWNLOAND APPLICATION FORM

  • Various Locations - Department Senior

    Department Senior

     

    Current vacancy locations & departments

     

    North Walsham - Fashions & Clarks Shoes

    Hours - Part time (17.5 hours / week), Tuesday, Wednesday & Saturday.

    An opportunity exists for a Part-time Department Senior, within the Fashions & Clarks shoe department. Your role will be to ensure department standards are maintained and co-ordinate your team to deliver exceptional customer service and departmental standards to maximise sales and profitability.

    This position is a job share so you must have excellent communication and organisational skills. You will have previous experience of working in a similar environment with a keen eye for fashion and footwear trends and have proven experience of leading a team.

    Flexibility with hours is essential to cover holidays and absence.

     

    Sudbury - Café

    Hours - Full time (39 hours / week), 5 days out of 7.

    As the Department Senior you will oversee the day to day running of the café motivating your team to deliver the highest levels of customer service and excellent department standards.

    The successful candidate will ideally have worked in a similar environment, possess good communication and motivational skills, together with a ‘can do’ approach and have the ability to lead a small team.

     

    Role Overview

    Pay Rate - £7.90 per hour.

    The successful candidate will be required to oversee the day to day running of an area within the store to ensure it runs smoothly with a high standard of customer service being provided.

    Good planning and organisational skills are essential to ensure staffing levels are adequate in line with the main peaks and troughs of the store's trading hours.

    The ability to use your own initiative to resolve customer queries and deal confidently with exchanges and refunds, together with excellent communication skills, will be required.

    To be successful you should have:

    • You should have previously enjoyed working in a similar retail environment supervising a small team.
    • Have the passion to deliver the highest standards of customer service.
    • Have a positive ‘can do’ approach along with the enthusiasm and determination.

     

    Applying

    To apply please complete this application form and email it to careers@roys.co.uk. You may also include a covering letter and/or CV if you wish. Please note: You will need to open the application form in adobe reader in order to fill it in, in some browsers you may need to right click and select "save target as" so it doesn't open in your browser. You may need to install the latest version of Adobe reader in order to do fill in the application form on your device.

    Alternatively you may print the application form to fill in by hand and post to:

    Personnel Department, Roys (Wroxham) LTD, Wroxham, NR12 8DB.

    DOWNLOAND APPLICATION FORM

  • Highway Garden & Leisure - Various Positions

    Highway Garden & Leisure

     

    Current vacancy roles & departments

     

    Department Senior - Gardening

    Hours - Full time (39 hours / week), 5 days out of 7.

    Pay Rate - £7.90 per hour.

    The successful candidate will be required to oversee the day to day running of an area within the store to ensure it runs smoothly with a high standard of customer service being provided.

    Good planning and organisational skills are essential to ensure staffing levels are adequate in line with the main peaks and torughs of the store's trading hours.

    The ability to use your own initiative to resolve customer queries and deal confidently with exchanges and refunds, together with excellent communication skills, will be required.

    To be successful you should have:

    • You should have previously enjoyed working in a similar retail environment supervising a small team.
    • Have the passion to deliver the highest standards of customer service.
    • Have a positive ‘can do’ approach along with the enthusiasm and determination.

     

    Applying

    To apply please complete this application form and email it to careers@roys.co.uk. You may also include a covering letter and/or CV if you wish. Please note: You will need to open the application form in adobe reader in order to fill it in, in some browsers you may need to right click and select "save target as" so it doesn't open in your browser. You may need to install the latest version of Adobe reader in order to do fill in the application form on your device.

    Alternatively you may print the application form to fill in by hand and post to:

    Personnel Department, Roys (Wroxham) LTD, Wroxham, NR12 8DB.

    DOWNLOAND APPLICATION FORM