Supplier Payment Practices & Performance
The business has no standard payment terms.
Payment terms for small local businesses and grocery suppliers are normally between 14 days and 30 days from date of invoice. Payment terms for non-food suppliers are normally between 30 days and 60 days from date of invoice.
The maximum contractual payment period is 90 days from date of invoice.
There are early settlement discounts in place for certain suppliers as part of their contractual arrangements.
Proportion of invoices paid beyond agreed terms
Average time taken to pay invoices from date of issue
Proportion of invoices paid within the following periods, where day 1 is the date of invoice:
Amount of late payment interest paid
Amount of interest liable to pay
Process for dispute resolution for overdue invoices
Any disputes relating to payment are referred to the Accounts Department who will investigate and aim to respond back within 24 hours. Disputes normally relate to missing invoices, to which a copy is requested to be sent over for processing, or price / quantity queries residing with the Buying team, who Accounts will contact to expedite a resolution.
What Do We Offer?
Supply chain finance
Preferred supplier lists
Are we a member of a payment code?
Have we ever requested payments to join or remain on a supplier list?