Warranty & Aftersales Care

Bestway Warranties

Bestway & Lay-Z-Spa products come with warranties, however the length of these vary between products and their components. This means that different parts of your pool or hot tub could be covered for different amounts of time. Don't worry though, we have a handy list so you can easily see what's covered and for how long.

Bestway Pool Liner
6 months
Bestway Filter Pump
12 months
Bestway Cover
90 days
Bestway Ground Cloth
90 days
Bestway Ladder
90 days
Lay-Z-Spa Liner
6 months
Lay-Z-Spa Cover
6 months
Lay-Z-Spa Pump
12 months

Who do i contact if I find a fault during my warranty period?

The best & quickest thing to do is contact Bestway Aftersales directly. Bestway operate a dedicated aftersales customer services that is fully trained in their products and able to send out replacement parts and arrange repairs.

You can contact Bestway's Aftersales using

Their website



0345 576 0116

(Mon - Fri, 9am - 5pm)

By Post

Bestway After Sales UK
1 Sabre Close
Heathfield Industrial Estate
Newton Abbot
TQ12 6TW

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