Before Contacting Us About Your Order

Standard delivery orders placed before 11am will be fulfilled within 2-4 working days. Please bear this is mind when making your purchase.
Please be aware that due to high volumes of orders & staff working from home we are currently unable to take customer calls about online orders.

We advise all customers with queries about orders placed on our website to contact us by email or our contact form instead.

Store Changes

In line with government guidelines we are closing our North Walsham store, Wroxham Garden Centre and Toy Store, and all Roys Cafés until further notice. Our Department store is closed except for the Pharmacy and sales of essential toiletries which are available during the pharmacy's opening times. We have also had to change the opening times of some of our stores and/or their departments. To check you store's opening times use our store finder.

Find out more about what we're doing to manage coronavirus in our stores.

We are constantly reviewing the situation and will endeavour to keep our customers as informed as possible.

  • Time to get gardening!Discover great deals for your garden in from our latest leaflet
    Shop garden offers >
  • Homegrown primulasAdd some instant colour to your garden with our beautiful homegrown primulas, available in stores with plant areas now
    Find your store >
  • Spring planting bulbsGet planting your summer flowering bulbs for a full coloured garden all summer long. Available in store now
    Find your store >

What our customers say about us

Roys stock from over 50 local suppliers

Local Suppliers
Find out about the 1000's of products Roys stocks from over 50 local suppliers

Discover more

Roys History

Roys History
Did you know Roys was founded in 1895? Find out more about Roys History

Discover more

Roys charity work

Charity
How we're giving back to the community, supporting local charities & good causes

Discover more

Roys is going solar

Solar Power
Did you know Roys has over 3,000 solar panels? Find out how Roys is going solar

Discover more

Roys Latest News

News All the latest news from Roys in on handy place, from charitable donations to suppliers of the month

Discover more

Roys History

Careers Could a career at Roys be perfect for you? Check our latest job vacancies and discover the benefits of working for Roys

Discover more

Roys stores

Our Stores With stores throughout the heart of East Anglia whether you're local or visiting finding your nearest Roys is a breeze

Discover more

A day out in Wroxham

A Day Out In Wroxham If you're looking for things to do on the Norfolk Broads then Wroxham is a great day out shopping & sightseeing

Discover more

About Roys

A family run business since 1895, Roys department stores are located across Norfolk & Suffolk, surrounded by East Anglia's scenic countryside and the Norfolk Broads. The company is based in Wroxham, where there are five Roys stores, the flagship department store, food hall, garden centre, DIY Centre and toy shop. Wroxham is known as the 'Capital of the Norfolk broads' and is a great family day out where you can take a walk along the river, watch the boats go by & feed the ducks. The rich farmland across Norfolk & Suffolk is also home to a great number of excellent food & drink producers and Roys is proud to stock over 1,000 local products from over 100 local suppliers. Roys knows that it owes its success to the ongoing support of it's customers in the local community and regularly gives back by supporting local charities and good causes.

Roys offers a unique shopping experience, a store that sells almost everything you need in one place, where you can update your wardrobe as well as do your weekly food shop, and then also get all the tools & equipment you need to bring your garden into bloom or redecorate and refresh your home.

Roys is proud of it's unique heritage and has a history page about how brothers Alfred and Arnold Roy founded the company that would later become known as "The World's Largest Village Store". To this day Roys remains a family owned, independent business and is embracing the future, including the installation of solar panels on 8 of its stores.